November 13, 2025
Solutions30 supports SNCF in its social mediation program on lines H, B and K.
Since October 2025, our teams have been assisting SNCF in its social mediation initiatives across the Transilien network. This partnership, launched in 2016, pursues a common goal: strengthening passenger peace of mind and safety through a daily human presence in stations and on board trains.
- 43 dedicated employees
- Contract ongoing until October 2026
Our teams, coming from diverse backgrounds (security, social work, community engagement), bring a human and pragmatic approach perfectly suited to railway environments. Every day, they contribute to:
- Preventing incivilities
- Defusing tensions
- Guiding passengers
A strong CSR commitment: inclusive recruitment, sustainable professional development, and digital innovations for more effective and responsible mediation.
A big thank you to our teams and to SNCF for this committed partnership.