We provide the right solutions
Solutions30 is the European leader in rapid-response multi-technology services. Solutions30 operates in structurally buoyant markets whose growth is supported by two mega trends: the digital transformation and the energy transition. Solutions30 helps its customers – large international corporations – to outsource activities that are difficult to make profitable, but are of strategic importance: rolling out, installing, and maintaining digital equipment and providing end-user support. Solutions30 offers a complete range of rapid-response multi-technology services, built around three kinds of solutions:
Solutions30’s 16,000 expert technicians directly assist users on behalf of major corporations, playing a key role in customer experience and relationship management. The group has built its growth on delivering high-quality, fast, and efficient services. It operates in seven regions: France, Italy, Iberia, Germany, Benelux, Poland, and the UK.
An efficient business model as the foundation of the group’s success
Solutions30’s business model leverages shared expertise, rapid service deployment, and a profitability-driven cycle based on three key efficiency drivers:
Volumes
Density
Automation
VOLUMES
Volumes
High and recurring call-out volumes. High volumes allow us to normalize and standardize call-outs, maximizing synergies and economies of scale, while enriching a broad knowledge base. Combining these elements increases call-outs’ economic and technical efficiency and guarantees their quality.
DENSITY
Density
A dense network of technicians. Rapid-response service and geographical coverage are the keys to guaranteeing very short response times. Also, especially when combined with large volumes, denser geographical coverage makes more operations profitable, since distances between two call-outs will be shorter.
AUTOMATION
Automation
Powerful IT tools to automate scheduling and optimization tasks simultaneously and in real time.